Privacy Policy

Effective Date: 28 July 2025
Website: www.tradersmastermind.com
Business Name: The Traders Mastermind

1. Who We Are

The Traders Mastermind (“we”, “us”, “our”) provides online courses, coaching, and training for trading and financial markets. This Privacy Policy outlines how we collect, use, and protect your personal information.

Contact Details:
📧 warren@thetradersmastermind.com
📧 pieter@thetradersmastermind.com
📍 Hans Strijdom Avenue, Lyttelton Manor, Centurion, South Africa

2. Information We Collect

a. Information You Provide

Name, email, phone number
Account login details
Payment and billing details
Course activity and progress

b. Information Collected Automatically

IP address and device/browser type
Website usage data (via cookies and analytics)
Geographic location

3. Legal Basis for Processing

We process your personal data under the following bases (as per GDPR and POPIA):

Your consent
Performance of a contract
Compliance with legal obligations
Legitimate interests

4. How We Use Your Data

To deliver courses and support your learning
To manage your account and process payments
To communicate updates, offers, or policy changes
To improve our website and training programs

5. Data Sharing & Third Parties

We do not sell your data. We may share data with trusted third parties who help us operate our website, provide course services, or process payments. These may include:

Email marketing tools (e.g., Mailchimp, MailerLite)
Payment gateways (e.g., PayFast)
Learning Management Systems (e.g., LifterLMS)
Analytics tools (e.g., Google Analytics)

6. International Data Transfers

Your data may be stored or processed outside your home country, including in jurisdictions without equivalent data protection laws. We ensure adequate safeguards such as contractual clauses or service provider agreements.

7. Data Retention

We retain your data only as long as necessary to fulfill the purposes it was collected for, including legal or tax obligations. Course-related data may be retained for learning history and performance analytics.

8. Your Rights

You have the right to:

Access your personal data
Request correction or deletion
Withdraw consent (where applicable)
Object to processing based on legitimate interests
Lodge a complaint with a data protection authority

9. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. These include encryption, access controls, and regular plugin/security updates.

10. Cookies and Tracking

We use cookies and similar technologies to improve user experience, analyze traffic, and personalize content. You can control or delete cookies via your browser settings. A cookie consent banner is shown on first visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Please review periodically to stay informed.

12. Contact Us

If you have questions about this policy or how we use your data, contact: